NRP Management Careers

Who We Are:

At NRP, we are dedicated to exceeding customer expectations through our commitment to excellent service, expertise, and a culture that values integrity and high ethical standards. We believe in the strength of our human resources and prioritize recruiting and retaining top talent. With a focus on customer satisfaction, we foster a friendly yet competitive environment, guided by principles of abundance and mutual success. Our vision is to establish NRP as the leading property management company, recognized for exceptional service, while our mission revolves around delivering service excellence, maintaining superior product quality, and driving value through our exceptional associates and customer-centric approach.

Responsibilities:

• Oversees the general operation of the association and provides oversight of all staff if applicable and contracted service providers.

• Communicates to the Board on a regular basis with regard to issues involving the community.
• Enforces the Rules and Regulations of the Association as expressed and set forth in the Documents.
• Prepares or oversees the preparation of notices, and meeting packets for all meetings of the Association and Board in a timely manner.
• Participate in Board/All meetings as required by the client contract, providing support for governance and addressing client needs.
• Prepares RFPs and secures proposals relating to day-to-day operations. Provides recommendations to the Board for their consideration.
• Oversees and ensures the accuracy of individual items for each unit/lot.
• Assists in the preparation of the annual budget and updating of the reserve study projects.
• Approves all expenditures and seeks Board approval if the expenditure is above the predetermined threshold.
• Responds to owner inquiries and requests in a timely manner according to company standards.
• Complete ongoing property inspections as needed to support community upkeep and to identify, document, and address compliance issues.
• Manages the decision-making process effectively and works with both short and long-range objectives for the association.
• Handles after-hours emergency calls as needed.

HUMAN RESOURCES SUPPORT (If Applicable with Onsite Staff) 

• Leads regularly scheduled team meetings.
• Manages essential needs of the staff.
• Conducts regular and as-needed performance and one on one reviews.

CORPORATE SUPPORT 

•     Represent NRP at industry events to support community association involvement and business development.
•     Confers with Team Leader and team regarding Client retention requirements and solutions.
•     Follows appropriate policies and procedures for all community management-related operational areas.
•     Adheres to all company policies and procedures.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job.
•     While performing the duties of this job, the employee is required to stand, sit, crouch, and bend.
•     Use hands to handle and feel objects or equipment.
•     Reach with hands and arms.
•     May be required to lift up to 25 pounds.
•     May be exposed to extreme temperatures.
•     Must be able to drive a vehicle to transport to and from work locations and maintain a valid driver’s license.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Referral program

Who we are:
At NRP, we are dedicated to exceeding customer expectations through our commitment to excellent service, expertise, and a culture that values integrity and high ethical standards. We believe in the strength of our human resources and prioritize recruiting and retaining top talent. With a focus on customer satisfaction, we foster a friendly yet competitive environment, guided by principles of abundance and mutual success. Our vision is to establish NRP as the leading property management company, recognized for exceptional service, while our mission revolves around delivering service excellence, maintaining superior product quality, and driving value through our exceptional associates and customer-centric approach.

Summary:

To provide expertise and handled all maintenance needs of the Association.

Tasks and responsibilities include but not limited to the following:

• Maintain all lights in working order (i.e. replacing light bulbs or repairing lighting).
• Maintain heating equipment, including but not limited to: replacing filters, assisting in heater installation, repairing gas valves and electric wires (zone valves) and circular couplers.
• Assist in obtaining materials in setting up work projects as directed by Community Manager.
• Assist in making general repairs in accordance with routine maintenance schedule or projects including, but not limited to: reattach loose fixtures, straighten leaders and gutters, replace hinges, tighten posts and lights, balcony repairs as needed, minor roof repairs (shingle replacement), and all other interior and exterior maintenance of the common building.
• Responsible for all snow clearing including walkways, steps and front entrances, including: maintaining and utilizing snow blower and shovels. Assist in the maintaining of calcium-chloride and ice melt and applying same when icy conditions prevail.
• Record and report all unusual and irregular conditions to the Community Manager.
• Maintain cordial, professional manner in dealing with residents, contractors, Management, etc.
• Assist in maintaining all equipment, supplies and materials in functional working condition in a neat and orderly manner.
• Painting repairs and dry wall projects, as needed where applicable
• Return work order tickets prepared by Management with all items noted as completed and return to immediate supervisor on a daily basis.
• Respond to all emergency calls requested by supervisor or Management.
• All other duties as directed by the Board of Directors and/or Management.
• Regular attendance and punctuality are essential functions for the role

Additional Duties & Responsibilities

• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Skills/Experience Requirements:

• High school diploma or equivalency preferred. Technical background from university or vocational sources a plus.
• Minimum 1- 3 years’ experience in general grounds or buildings maintenance.
• General knowledge of electrical, plumbing, mechanical, and carpentry trades.
• Must be able to operate tools and equipment related to facility maintenance.
• Effective written and verbal communication skills.

• Detail oriented and can take direction well.
• Excellent organizational skills and project management
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. or more following appropriate safety procedures. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• Must be able to sit and stand for extended periods of time.
• Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
• Talking and hearing occur continuously in the process of communicating with residents, supervisors, and other associates.
• Capable of working extended hours, to include evenings, weekends and holidays as necessary.
• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.

Job Title: Community Association Management Intern
Department: Community Management
Location: Herndon, VA
Employment Type: Internship (Full-Time)

About the Program

Our Community Association Management Internship Program is designed to provide hands-on experience and professional development for individuals interested in building a long-term career in community association management. This internship offers a unique opportunity to learn the fundamentals of managing homeowners’ associations (HOAs), condominiums, and master-planned communities while working closely with experienced portfolio managers and support teams.

The goal of this program is to prepare interns for a transition into a full-time Community Association Portfolio Manager role upon successful completion.

Responsibilities

During the internship, participants will:

• Assist in daily community management operations, including vendor coordination, homeowner communications, and maintenance tracking.
• Support meeting preparation and follow-up, such as drafting agendas, compiling management reports, and attending board meetings alongside a mentor manager.
• Learn financial and administrative processes, including budget preparation, invoice review, and financial statement interpretation.
• Gain exposure to governing documents, compliance enforcement, and architectural review procedures.
• Observe and participate in client relationship management, including resident engagement and board support.
• Collaborate cross-departmentally with accounting, service providers, and  internal teams to ensure seamless community operations.
• Participate in professional development sessions on leadership, communication, and the principles of community management (based on CAI/EOS frameworks, if applicable).

Program Highlights

• Structured mentorship from senior portfolio managers
• Exposure to multiple community types and management styles
• Professional training and certification support (e.g., CMCA® preparation)
• Potential for full-time employment upon completion
• Flexible schedule to accommodate academic commitments

Qualifications

• Currently pursuing or recently completed a degree in Business Administration, Public Administration, Real Estate, Communications, or a related field
• Strong communication and organizational skills
• Interest in property or community management as a career path
• Ability to handle confidential information and work in a team environment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Valid driver’s license and reliable transportation (if required for site visits)

Preferred Attributes

• Customer service or administrative experience
• Leadership or community involvement background
• Curiosity about real estate, operations, and community development

Career Path

Successful interns who demonstrate initiative, professionalism, and leadership potential may be offered the opportunity to transition into a Junior Community Association Manager or Assistant Portfolio Manager position with a clear growth path toward Portfolio Manager.

Who We Are:

At NRP, we are dedicated to exceeding customer expectations through our commitment to excellent service, expertise, and a culture that values integrity and high ethical standards. We believe in the strength of our human resources and prioritize recruiting and retaining top talent. With a focus on customer satisfaction, we foster a friendly yet competitive environment, guided by principles of abundance and mutual success. Our vision is to establish NRP as the leading property management company, recognized for exceptional service, while our mission revolves around delivering service excellence, maintaining superior product quality, and driving value through our exceptional associates and customer-centric approach.

Responsibilities:

• Oversee the general operation of the community association portfolio and provide supervision to staff and contracted service providers, as applicable.
• Regularly communicate with the Board regarding community issues.
• Enforce the Rules and Regulations of the Association as outlined in the governing documents.
• Prepare, or oversee the preparation of, notices and meeting packets for all Association and Board meetings promptly.
• Attend monthly Board Meetings, Annual Meetings, and any Special Meetings as contracted.
• Prepare Requests for Proposals (RFPs) and secure proposals for day-to-day operations, providing recommendations to the Boards for consideration.
• Oversee and ensure accuracy in individual items for each unit/lot.
• Assist in preparing the annual budget and updating reserve study projects for all communities in the portfolio.
• Approve all expenditures and seek Board approval for amounts exceeding predetermined thresholds.
• Respond to owner inquiries and requests promptly and in accordance with company standards.
• Manage the decision-making process effectively, working with short and long-range objectives for the associations.
• Handle after-hours emergency calls as scheduled.

Qualifications:

• Deliver superior customer service.
• Knowledge of community association inspection processes.
• Understanding of the role of the association board of directors and effective communication with association ownership.
• Proficient in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in conflict resolution techniques.
• Ability to maintain a positive work culture in line with NRP’s values and beliefs.
• Strong time management and time-critical organizational skills.
• Excellent leadership and interpersonal skills.

Experience:

• 2 years or more of Association Management experience (Preferred).
• CMCA, AMS, or PCAM certification is preferred; please specify if applicable.

Job Type: Full-time

Location: NRP Office

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Referral program