Who we are:
At NRP, we are dedicated to exceeding customer expectations through our commitment to excellent service, expertise, and a culture that values integrity and high ethical standards. We believe in the strength of our human resources and prioritize recruiting and retaining top talent. With a focus on customer satisfaction, we foster a friendly yet competitive environment, guided by principles of abundance and mutual success. Our vision is to establish NRP as the leading property management company, recognized for exceptional service, while our mission revolves around delivering service excellence, maintaining superior product quality, and driving value through our exceptional associates and customer-centric approach.
Summary:
To provide expertise and handled all maintenance needs of the Association.
Tasks and responsibilities include but not limited to the following:
- Maintain all lights in working order (i.e. replacing light bulbs or repairing lighting).
- Maintain heating equipment, including but not limited to: replacing filters, assisting in heater installation, repairing gas valves and electric wires (zone valves) and circular couplers.
- Assist in obtaining materials in setting up work projects as directed by Community Manager.
- Assist in making general repairs in accordance with routine maintenance schedule or projects including, but not limited to: reattach loose fixtures, straighten leaders and gutters, replace hinges, tighten posts and lights, balcony repairs as needed, minor roof repairs (shingle replacement), and all other interior and exterior maintenance of the common building.
- Responsible for all snow clearing including walkways, steps and front entrances, including: maintaining and utilizing snow blower and shovels. Assist in the maintaining of calcium-chloride and ice melt and applying same when icy conditions prevail.
- Record and report all unusual and irregular conditions to the Community Manager.
- Maintain cordial, professional manner in dealing with residents, contractors, Management, etc.
- Assist in maintaining all equipment, supplies and materials in functional working condition in a neat and orderly manner.
- Painting repairs and dry wall projects, as needed where applicable
- Return work order tickets prepared by Management with all items noted as completed and return to immediate supervisor on a daily basis.
- Respond to all emergency calls requested by supervisor or Management.
- All other duties as directed by the Board of Directors and/or Management.
- Regular attendance and punctuality are essential functions for the role
Additional Duties & Responsibilities
- Conduct business at all times with the highest standards of personal, professional and ethical conduct.
- Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks and other related duties as assigned.
Skills/Experience Requirements:
- High school diploma or equivalency preferred. Technical background from university or vocational sources a plus.
- Minimum 1- 3 years’ experience in general grounds or buildings maintenance.
- General knowledge of electrical, plumbing, mechanical, and carpentry trades.
- Must be able to operate tools and equipment related to facility maintenance.
- Effective written and verbal communication skills.
- Detail oriented and can take direction well.
- Excellent organizational skills and project management
- Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. or more following appropriate safety procedures. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
- Must be able to sit and stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Talking and hearing occur continuously in the process of communicating with residents, supervisors, and other associates.
- Capable of working extended hours, to include evenings, weekends and holidays as necessary.
- This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
- Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.