Who We Are:
At NRP, we are dedicated to exceeding customer expectations through our commitment to excellent service, expertise, and a culture that values integrity and high ethical standards. We believe in the strength of our human resources and prioritize recruiting and retaining top talent. With a focus on customer satisfaction, we foster a friendly yet competitive environment, guided by principles of abundance and mutual success. Our vision is to establish NRP as the leading property management company, recognized for exceptional service, while our mission revolves around delivering service excellence, maintaining superior product quality, and driving value through our exceptional associates and customer-centric approach.
Responsibilities:
- Oversees the general operation of the association and provides oversight of all staff if applicable and contracted service providers.
- Communicates to the Board on a regular basis with regard to issues involving the community.
- Enforces the Rules and Regulations of the Association as expressed and set forth in the Documents.
- Prepares or oversees the preparation of notices, and meeting packets for all meetings of the Association and Board in a timely manner.
- Participate in Board/All meetings as required by the client contract, providing support for governance and addressing client needs.
- Prepares RFPs and secures proposals relating to day-to-day operations. Provides recommendations to the Board for their consideration.
- Oversees and ensures the accuracy of individual items for each unit/lot.
- Assists in the preparation of the annual budget and updating of the reserve study projects.
- Approves all expenditures and seeks Board approval if the expenditure is above the predetermined threshold.
- Responds to owner inquiries and requests in a timely manner according to company standards.
- Complete ongoing property inspections as needed to support community upkeep and to identify, document, and address compliance issues.
- Manages the decision-making process effectively and works with both short and long-range objectives for the association.
- Handles after-hours emergency calls as needed.
HUMAN RESOURCES SUPPORT (If Applicable with Onsite Staff)
- Leads regularly scheduled team meetings.
- Manages essential needs of the staff.
- Conducts regular and as-needed performance and one on one reviews.
CORPORATE SUPPORT
- Represent NRP at industry events to support community association involvement and business development.
- Confers with Team Leader and team regarding Client retention requirements and solutions.
- Follows appropriate policies and procedures for all community management-related operational areas.
- Adheres to all company policies and procedures.
PHYSICAL REQUIREMENTS
- The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job.
- While performing the duties of this job, the employee is required to stand, sit, crouch, and bend.
- Use hands to handle and feel objects or equipment.
- Reach with hands and arms.
- May be required to lift up to 25 pounds.
- May be exposed to extreme temperatures.
- Must be able to drive a vehicle to transport to and from work locations and maintain a valid driver’s license.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
- Referral program